{"id":1741,"date":"2020-10-27T17:19:15","date_gmt":"2020-10-27T17:19:15","guid":{"rendered":"http:\/\/sites.la.utexas.edu\/kb\/?p=1741"},"modified":"2020-10-27T17:21:57","modified_gmt":"2020-10-27T17:21:57","slug":"first-contact-with-a-client","status":"publish","type":"post","link":"http:\/\/sites.la.utexas.edu\/kb\/2020\/10\/27\/first-contact-with-a-client\/","title":{"rendered":"First Contact with a Client: Tips"},"content":{"rendered":"<h1><\/h1>\n<ul>\n<li>Greeting:\n<ul>\n<li>always address the client, &#8220;Hello Valerie,&#8221;<\/li>\n<li>If they are a professor, best to address them as &#8220;Professor&#8221; or if they have a doctorate, &#8220;Dr.&#8221; unless they state they&#8217;d rather be referred to as their first name<\/li>\n<\/ul>\n<\/li>\n<li>(If you haven&#8217;t met in person yet) introduce yourself, your role<\/li>\n<li>Re-state the project\/explain what you&#8217;re writing about<\/li>\n<li>Close the email by stating whatever is next and offering more help \u00e0 la &#8220;If you have any questions please contact myself or ________&#8230;&#8221;<\/li>\n<li>Set up an email signature with your contact info, your role (Design STA), and organization (LAITS); also good practice to state your pronouns if you wish, some people include the year(s) they are STAs, too.\n<ul>\n<li>here&#8217;s mine for example:<\/li>\n<li>\n<blockquote><p><strong>Jac Alford&nbsp;<\/strong>(she\/her)<br \/>\nDesign Student Technology Assistant<br \/>\nLiberal Arts Instructional Technology Services \u2013 LAITS<br \/>\n<a href=\"mailto:alfordjaclyn@utexas.edu\" target=\"_blank\" rel=\"noopener noreferrer\">alfordjaclyn@utexas.edu<\/a><br \/>\n(979) 406-0025<\/p><\/blockquote>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>General tip:<\/strong>&nbsp;keep it short. Respect your reader&#8217;s time. Read what you initially wrote; is there a way to write what you are trying to say in a shorter\/more efficient way (while still keeping a warm and professional tone fo course)?<\/li>\n<li>If you mention something, link to it\u2013even better if you include images, too.<\/li>\n<li>Always CC Suloni and whoever else may be on that project (staff + other STAs) that way everyone is in the loop<\/li>\n<\/ul>\n<p>Let&#8217;s put all of that together for the example!<\/p>\n<blockquote><p>Hello Dr. So-and-so,<\/p>\n<p>My name is Jac, and I will be the Design STA helping redesign the site for [Organization Name]. Thank you for choosing LAITS for this project. Before we get started, I would like to request&#8230;..<\/p>\n<p>&#8230;&#8230;<\/p>\n<p>I look forward to our meeting on Thursday, and please let me know if there are any questions you may have in the meantime.<\/p>\n<p>Best,<br \/>\nJac<\/p>\n<p><strong>Jac Alford&nbsp;<\/strong>(she\/her)<br \/>\nDesign Student Technology Assistant<br \/>\nLiberal Arts Instructional Technology Services \u2013 LAITS<br \/>\n<a href=\"mailto:alfordjaclyn@utexas.edu\" target=\"_blank\" rel=\"noopener noreferrer\">alfordjaclyn@utexas.edu<\/a><br \/>\n(979) 406-0025<\/p><\/blockquote>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Greeting: always address the client, &#8220;Hello Valerie,&#8221; If they are a professor, best to address them as &#8220;Professor&#8221; or if they have a doctorate, &#8220;Dr.&#8221; unless they state they&#8217;d rather be referred to as their first name (If you haven&#8217;t &hellip; <a href=\"http:\/\/sites.la.utexas.edu\/kb\/2020\/10\/27\/first-contact-with-a-client\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":702,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[200713],"tags":[],"class_list":["post-1741","post","type-post","status-publish","format-standard","hentry","category-archived-content"],"_links":{"self":[{"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/posts\/1741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/users\/702"}],"replies":[{"embeddable":true,"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/comments?post=1741"}],"version-history":[{"count":5,"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/posts\/1741\/revisions"}],"predecessor-version":[{"id":5326,"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/posts\/1741\/revisions\/5326"}],"wp:attachment":[{"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/media?parent=1741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/categories?post=1741"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/sites.la.utexas.edu\/kb\/wp-json\/wp\/v2\/tags?post=1741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}