Dear (Client’s Name),
My name is _______, and I am contacting you from the LAITS office regarding your COLA ID processing. We have noticed that the photo you submitted is too small, and therefore is too low of a resolution to be uploaded onto the UT Website.
Please use the online submission form to resubmit a bigger, higher resolution photo:
We will get your new photo processed as quickly as we can and send you a confirmation email—thank you for your patience.
Student Technology Assistant 2018-2019