FAQ How to use it

Below are answers to the most frequently asked questions about the Lectures Online system.

 

How do I access the recordings?

1. Log into the Canvas page for your course.
2. Click on the Lectures Online tab located in the left navigation column.
3. Once you click on the Lectures Online tab, a new page will open listing all of the recordings for your course.
4. To review the classroom lectures, click on recording you would like to view.

Why is there no video of the professor in the lecture captures?

This is due to legal and technical reasons. Legally, students have a right to some form of privacy in a classroom. However the exact extent of this right has not been fully defined. Since a video recording system might inadvertently record students, we will wait until a right of classroom privacy is better defined before we consider adding cameras to classrooms. Technically, for cameras to record well in a classroom, additional lighting would need to be added, the camera would need the ability to automatically track the professor as she moves around the room and, in some rooms, space would need to be created to house the camera. The addition of video to the lecture capture presentations would also increase the network bandwidth needed to view the recordings and possibly increase the amount of time it takes for students to view them.

Why is there no video of the professor in the lecture captures?

This is due to legal and technical reasons. Legally, students have a right to some form of privacy in a classroom. However the exact extent of this right has not been fully defined. Since a video recording system might inadvertently record students, we will wait until a right of classroom privacy is better defined before we consider adding cameras to classrooms. Technically, for cameras to record well in a classroom, additional lighting would need to be added, the camera would need the ability to automatically track the professor as she moves around the room and, in some rooms, space would need to be created to house the camera. The addition of video to the lecture capture presentations would also increase the network bandwidth needed to view the recordings and possibly increase the amount of time it takes for students to view them.

Why can I not hear questions from the audience?

This is due to legal and technical reasons.  Legally, students have a right to some form of privacy in a classroom. However the exact extent of this right has not been fully defined. Since an audience recording system might inadvertently record students, we will wait until a right of classroom privacy is better defined before we consider adding microphones to classrooms.  Technically, the placement of multiple microphones in a room to record the audience requires a sizable quantity of costly gear.

Why must I watch the recordings online / why can’t I download the lecture capture recordings?

Each instructor decides whether to allow downloading of recordings. Reasons for restricting downloads are various but frequently include copyright concerns.

My professor teaches past the bell, why is this not recorded?

The Lectures Online system is pre-scheduled to record via the standard definition of UT class times. In addition, a number of academic departments on campus are making a concerted effort to end class at the scheduled time and have instructed us to not allow recordings go past this set time.

I have bookmarked the page with all the of Lectures Online recordings, however, when I go back to access the recordings I get a “Whoops, looks like something went wrong.” error message?

The recordings are password protected via a sign-off with Canvas. If you do not access the Lectures Online tab directly via Canvas, you will not be able to view the recordings. You cannot access the recordings by bookmarking the playback page.

When will a lecture capture recording become available via Canvas?

Each instructor decides when lecture capture recordings become available. Some instructors may delay the release of the recordings until a specific date (for example, the week before an exam) while other instructors may choose to make the recordings available as soon as technically possible (roughly 4 hours after the end of class).

How can I report an issue with playback?

If after reading this FAQ you still have an issue with playback of the lecture capture recording, you can submit a support request via this link http://sites.la.utexas.edu/lecturesonline/students/supportrequest/. Support is available only during regular business hours (8a-5p M-F, excluding official UT holidays).  Please note also that this support page addresses only issues related to the Lectures Online system, you should address any questions or concerns about the content of recordings to your instructor.