Support Request

First Name (required)

Last Name (required)

Your EID (required)

Your Email (required)

Course (required)

Please describe the issue you are having (please be as detailed as possible) (required)

Have you ever been able to watch a lecture capture for your class on the computer currently having this issue?

Have you checked the FAQ to see if you issue is mentioned in it?

What Operating System are you running on this machine? (example - Windows 10, Apple OS X 10.14)

What web browsers have you used to access the recordings? (example - Safari 11.1.2, Firefox 68.0.2)

Have you tried quitting and restarting your browser and/or clearing your browser's cache? (This solves most issues.)