Support Request

We will be performing maintenance on the Lecture Online backend systems on 31 July from 8am-noon and 3 August from 8am-noon. There will be interruptions to playback during these periods. If you are unable to view recordings on these dates, during these times, please try again later. We are sorry for any inconvenience this might cause. – Posted on 30 July 2026

First Name (required)

Last Name (required)

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Course (required)

If your class was taught online using Zoom and not in a classroom, the recording will not appear in Lectures Online. You should look in the Zoom or Panopto folder within Canvas to find the recording.

Please describe the issue you are having (please be as detailed as possible) (required)

Have you ever been able to watch a lecture capture for your class on the computer currently having this issue?

Have you checked the FAQ to see if you issue is mentioned in it?

What Operating System are you running on this machine? (example - Windows 11, Apple OS X 13.6.3)

What web browsers have you used to access the recordings? (example - Safari 17.2, Firefox 121.0.1)

Have you tried quitting and restarting your browser and/or clearing your browser's cache? (This solves most issues.)